Vicky is one of the creators of CLGdotTV, where she also produces and presents programmes. She has 25 years experience of delivering projects in and for public sector organisations including government departments, local authorities, the NHS, and professional associations. Much of her work has been around digitally-enabled innovation and improvement.@vickysargent
This interview with Geoff White, author of Crimedotcom, was recorded for the annual conference of Cifas, the counter-fraud organisation
In it Geoff explains that fraudsters always capitalise on things that are in the news on the basis that referencing them in their emails and text messages can be expected to deliver large numbers of responses.
So things associated with the Covid crisis, like the furlough and business support schemes, and test and trace, provide many opportunities to engage with potential targets for minimal effort.
However, it is hard to measure the extent to which their efforts are working, he says, because the monitoring of fraud – and fraud activity itself - has been disrupted by the pandemic.
Much touted ‘tech’ solutions to cybercrime, like AI and machine learning, which can used to spot the sort of anomalous activity that signals online crime, may be frustrated by the ‘new normals’ of working life, including the shift to working from home.
This interview was one of a number of pre-recorded sessions made by CLGdotTV for the Cifas 2020 conference and is reproduced with their kind permission