Ruli Pennington - Talking Local Government podcast producer @CLGdotPOD executive producer @CLGdotTV. Passionate about better public services, devolution, chess, malt whisky, women's football.


Is the current preoccupation with service design a genuine step forward or just another phase that local government is going through 27 June


© CLGdotTV 2018

Ingrid Koehler, Ben Lyons-Grose and Natasha Epstein cast a beady parental eye upon developments.

This programme on "Service Design" was recorded in front of a live audience on 27th June at An Audience With CLGdotTV No2. Ingrid Koehler, service innovation lead at the Local Government Information Unit (LGiU), Ben Lyons-Grose Head of Service Design & User Experience at Methods & Natasha Epstein Environmental Services Contract Manager at South London Waste Partnership and Chair of ALCO the Association of London Cleansing Officers unpick the growing interest in service design and take questions from the audience.


An Audience with CLGdotTV No3 - central London, 23 October 2018

will focus on social care and health, topics covered will include:

integration of health and social care services around place
the HR and skills connundrum at the heart of social care and health integration
the challenges of patient/citizen information sharing and how these can be overcome
the role of population, NHS ‘SUS’ and other data in improving service interventions and outcomes
self-supporting communities – how far will social prescribing and asset based commissioning take us?
the potential of apps and other digitally-enabled products and services in social care
the sustainability of current health and social care systems.
seats in the audience are very limited if you want to #beoneofthe60
email Ben Webber for more information.


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