Vicky is one of the creators of CLGdotTV, where she also produces and presents programmes. She has 25 years experience of delivering projects in and for public sector organisations including government departments, local authorities, the NHS, and professional associations. Much of her work has been around digitally-enabled innovation and improvement.


Councils are making huge savings exposing fraud by matching their own data, with proven ethical safeguards – here’s how…..


© CLGdotTV 2018

Rachael Tiffen, Senior Manager, Financial Crime & Fraud, at Grant Thornton UK LLP and Nina Thomas, Associate, London Counter Fraud Hub at CIPFA, tell Hilary Simpson, Founder Sleuth Co-op, how this is being done and the scale of potential benefits

The cost to inner London councils of every fraudulent sub-let, based on an average fraudulent tenancy, approaches £100, 000.

When Camden council invested in matching technology which pulled their data together across 16 of their biggest databases, they achieved a return on investment in 2 years by identifying fraudulent sublets. Since then the technology has reduced in cost dramatically as SMEs have entered the market - making these sort of projects a no-brainer for the public sector.

This video describes multi-million pound successes by other councils using data matching to expose fraud in areas like single occupancy discounts for council tax and personal payments for recipients of adult social care. Payback is fast, so schemes lend themselves to an ‘invest to save’ model.

And its not just about savings from fraud. Data matching can make applications for services quicker and more convenient for residents and more efficient (ie money saving) for councils. As we hear, it can also help prevent frauds perpetrated on vulnerable people by family members, carers and others.

Worries citizens may have about potential abuses of data sharing, even for purposes like fraud detection that most would sign up to, are real. However, as our panel explain, there are proven frameworks and protocols in place, backed by legislation including GDPR and the Digital Economy Act, to ensure that citizen data is managed ethically and kept safe from wrongful use.


On 23 October we will present An Audience with CLGdotTV No3. We invite 60 people to join us for a day of making programmes. An Audience With CLGdotTV No3 will focus on social care and health, topics covered will include:

  • integration of health and social care services around place
  • the HR and skills connundrum at the heart of social care and health integration
  • the challenges of patient/citizen information sharing and how these can be overcome
  • the role of population, NHS ‘SUS’ and other data in improving service interventions and outcomes
  • self-supporting communities – how far will social prescribing and asset based commissioning take us?
  • the potential of apps and other digitally-enabled products and services in social care
  • the sustainability of current health and social care systems.

Seats on the panels and in the audience are as rare as teeth in hens. #beoneofthe60 email Ben Webber for more information.
Increasingly our programmes are presented as Podcasts. These can be listened to and downloaded from our own site or subscribed to through Spotify and iTunes


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